Mail and Weekly Bounce Reports

This is a feature targeted to Legislative Correspondents. Similar to the option for getting weekly mail reports, staffers can subscribe to get weekly bounce reports that look like this:

This email includes bounce stats for the previous week and provides a link to the full Bounce Report. To set up a staffer to receive one or both of these emails, simply check the box in the edit administrator screen and click “Update.”

You can also break down the Bounce Report by type!

Bounces used to be just a pile of email addresses in the Bounce Report. We have broken them down, based on feedback from clients, to make them more actionable. There’s not much you can do about newsletter bounces, but offices do want to know if a casework or correspondence item bounced so they can look for an alternative email or send a paper copy instead.