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  1. Fireside21 Help Center
  2. Reports

Reports

This module will help your office keep track of constituent correspondence and casework from the Fireside CRM platform. We offer a number of reports that will allow you to view mail turnaround times, mail volume, constituent interests, casework stats, staff productivity, and more.

All Reports

  • About Reports
  • Weekly Bounce Report
  • Mail and Weekly Bounce Reports
  • Walk-In and Phone Call Report

Mail Room Reports

  • Top Mail Report
  • Open Mail Report
  • Mail Aging Report
  • Average Days Pending Mail Report
  • Issues Report
  • Mail By Type Report
See all 10 articles

Casework Reports

  • Open Cases Report
  • Casework Aging Report
  • Outcome/Closed Casework Report
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